Incident 3DS / 3D Secure Incident

Incident Report for Payplug

Monitoring

FR
Un incident a affecté le service d'authentification 3DS pour les transactions Mastercard entre 09h18 et 10h30, entraînant des échecs d'authentification avec le code erreur 4009.
L'incident est désormais résolu et le service est de nouveau pleinement opérationnel.

EN
An incident affected the 3DS authentication service for Mastercard transactions between 09:18 and 10:30, resulting in authentication failures with error code 4009.
The incident has now been resolved, and the service is fully operational again.

Posted Jul 14, 2026 - 11:09 CEST

This incident affects: Processing (Processing e-commerce / E-commerce processing, Authentification 3DS / 3DS authentication).