All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
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Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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Uptime over the past 90 days. View historical uptime.
Processing Operational
90 days ago
99.99 % uptime
Today
Processing e-commerce / E-commerce processing Operational
90 days ago
99.98 % uptime
Today
Authentification 3DS / 3DS authentication Operational
90 days ago
99.99 % uptime
Today
Paiement en magasin - CB2A / Instore payment Operational
90 days ago
99.99 % uptime
Today
Paiement en magasin - NEXO / Instore payment Operational
90 days ago
100.0 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods Operational
90 days ago
100.0 % uptime
Today
Processing e-terminal / E-terminal processing Operational
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting Operational
Dashboard / Cockpit / Extranet / Reporting Operational
Environnement de test / Sandbox Operational
90 days ago
100.0 % uptime
Today
[SB] Processing e-commerce / E-commerce processing Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication Operational
90 days ago
100.0 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MAINTENANCE - Maintenance Oney le 11/02 à 23h / Oney maintenance on 02.11 at 11pm Feb 11, 2026 23:00 - Feb 12, 2026 04:30 CET

FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme entre le mercredi 11/02/2026 à 23h et le jeudi 12/02/2026 à 4h30.

Cette intervention comporte une interruption de service du moyen de paiement Oney du mercredi à 23h au jeudi à 4h30.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Wednesday, February 11, 2026 at 11:00 PM to Thursday, February 12, 2026 at 4:30 AM.

This intervention will result in a service interruption of the Oney payment method from Wednesday 11:00 PM to Thursday 4:30 AM.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,
Posted on Feb 02, 2026 - 07:56 CET
Feb 4, 2026

No incidents reported today.

Feb 3, 2026
INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions
Resolved - This incident has been resolved.
Feb 3, 11:09 CET
Monitoring - TSR-2869
- Début / Start : 03/02/2026 10h18 CET
- Fin / End : 03/02/2026 10h27 CET
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Une chute de trafic a été observée à 10h18, impactant temporairement le service.
La situation a été rétablie à 10h27 et le service fonctionne désormais normalement.
Nous continuons de monitorer le service.


EN
A drop in traffic was observed at 10:18am temporarily impacting the service.
The situation was restored at 10:27am and the service is now operating normally.
We continue to monitor the service.
Feb 3, 10:45 CET
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
Maintenance planifiée – Migration technique le 27/01 à 6h / Scheduled maintenance – Technical migration on 01.27 at 6am
Completed - FR
La migration initialement prévue demain à 6h est annulée et sera reportée à une date ultérieure.
Aucun impact n’est à prévoir sur les services.
Une nouvelle communication sera publiée dès que la nouvelle date sera confirmée.

EN
The migration initially scheduled for tomorrow at 6:00am has been cancelled and will be postponed to a later date.
No impact on services is expected.
A new communication will be issued as soon as the new date is confirmed.
Jan 26, 16:39 CET
Scheduled - FR
Cher client,

Suite à nos communications précédentes vous informant de l’ajout de blocs IP dans la liste des adresses autorisées, une migration technique est prévue mardi prochain à 6h.
L’opération ne prendra que quelques minutes et aucun impact sur le trafic n’est attendu durant cette intervention.
Des actions de monitoring seront menées tout au long de la journée afin de détecter et traiter rapidement tout éventuel incident.
Nous vous tiendrons informés en cas d’évolution.

EN
Dear Customer,

Following our previous communications informing you of the addition of IP blocks to the list of authorised addresses, a technical migration is scheduled for next Tuesday at 6:00AM.
The operation will only take a few minutes, and no impact on traffic is expected during this intervention.
Monitoring activities will be carried out throughout the day in order to quickly detect and address any potential incident.
We will keep you informed should there be any updates.
Jan 22, 10:47 CET
Jan 25, 2026
MAINTENANCE - Maintenance Oney le 25/01 à minuit / Oney maintenance on 01.25 at midnight
Completed - The scheduled maintenance has been completed.
Jan 25, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 00:00 CET
Scheduled - FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme le dimanche 25/01/2026 entre minuit et 3h.

Cette intervention comporte une interruption de service du moyen de paiement Oney le dimanche entre minuit et 3h.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Sunday, January 25, 2026 0:00 AM to Sunday, January 25, 2026 at 3:00 AM.

This intervention will result in a service interruption of the Oney payment method from Sunday 0:00 AM to 3:00 AM.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,
Jan 15, 09:15 CET
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
MAINTENANCE - Maintenance Oney le 22/01 à 4h / Oney maintenance on 01.22 at 4am
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 CET
Scheduled - FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme le jeudi 22/01/2026 entre 4h et 6h.

Cette intervention comporte une interruption de service du moyen de paiement Oney le jeudi entre 4h et 6h.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Thursday, January 22, 2026 4:00 AM to Thursday, January 22, 2026 at 6:00 AM.

This intervention will result in a service interruption of the Oney payment method from Thursday 4:00 AM to 6:00 AM.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,
Jan 13, 08:07 CET
Jan 21, 2026

No incidents reported.

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