All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

Uptime over the past 90 days. View historical uptime.
Processing Operational
90 days ago
99.96 % uptime
Today
Processing e-commerce / E-commerce processing Operational
90 days ago
99.9 % uptime
Today
Authentification 3DS / 3DS authentication Operational
90 days ago
99.96 % uptime
Today
Paiement en magasin - CB2A / Instore payment Operational
90 days ago
99.98 % uptime
Today
Paiement en magasin - NEXO / Instore payment Operational
90 days ago
99.98 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods Operational
90 days ago
99.98 % uptime
Today
Processing e-terminal / E-terminal processing Operational
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting Operational
Dashboard / Cockpit / Extranet / Reporting Operational
Environnement de test / Sandbox Operational
90 days ago
100.0 % uptime
Today
[SB] Processing e-commerce / E-commerce processing Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication Operational
90 days ago
100.0 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 16, 2026

No incidents reported today.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026
Incident plateforme de paiement / Payment platform incident
Resolved - TSR-XXXX
- Début / Start : 07/06/2026 06:15:00 CEST
- Fin / End : 07/06/2026 06:58:00 CEST
- Catégorie / Category : Production/ Processing
- Responsabilité / Responsibility : Externe
- Priorité / Priority : P1

FR
L'incident est maintenant résolu et le service est rétabli.
Nous continuons à surveiller la reprise du service.

EN
Incident is now resolved and service restored.
Service recovery is still under monitoring.
Jun 7, 07:28 CEST
Update - FR
Nous avons identifié des difficultés sur la plateforme de paiement.
Après analyse, il apparaît que l’incident est externe à notre plateforme.
Nous vous tiendrons informés de l’évolution dès que de nouvelles informations seront disponibles.

EN
We have identified issues on the payment platform.
Following analysis, it appears that the incident is external to our platform.
We will keep you informed of any developments as soon as further information becomes available.
Jun 7, 07:05 CEST
Investigating - FR
Nous avons identifié des difficultés sur les paiements en ligne et en magasins.
L'incident est en cours d'analyse.

EN
We have identified issues affecting online and in-store payments.
An investigation is in progress.
Jun 7, 06:43 CEST
Jun 6, 2026

No incidents reported.

Jun 5, 2026
MAINTENANCE - Maintenance Oney le 09/06 à 21h / Oney maintenance on 06.09 at 9PM
Completed - FR
Cher client,

Nous vous informons que l'opération de maintenance de notre partenaire Oney prévue entre le mardi 09/06/2026 à 21h et le mercredi 10/06/2026 à 4h30 a été annulée.
Aucun impact sur le service n'est attendu.

Cordialement,


EN
Dear Customer,

We would like to inform you that the maintenance operation planned by our partner Oney from Tuesday 09/06/2026 at 9:00 pm and Wednesday 10/06/2026 at 4:30 am has been cancelled.
No impact on the service is expected.

Best regards,
Jun 5, 11:04 CEST
Scheduled - FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme entre le mardi 09/06/2026 à 21h et le mercredi 10/06/2026 à 4h30.

Cette intervention comporte une interruption de service du moyen de paiement Oney du mardi à 21h au mercredi à 4h30h.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Tuesday, June 9, 2026 at 9:00 PM to Wednesday, June 10, 2026 at 4:30 AM.

This intervention will result in a service interruption of the Oney payment method from Tuesday 9:00 PM to Wednesday 4:30 AM.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,
Jun 4, 09:17 CEST
Jun 4, 2026

No incidents reported.

Jun 3, 2026
Maintenance planifiée – Migration technique le 03/06 à 6h30 / Scheduled maintenance – Technical migration on 06.03 at 6:30am
Completed - The scheduled maintenance has been completed.
Jun 3, 06:50 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:30 CEST
Scheduled - FR
Cher client,

Suite à nos communications précédentes vous informant de l’ajout de blocs IP dans la liste des adresses autorisées, une migration technique est prévue mercredi prochain à 6h30.
L’opération ne prendra que quelques minutes et aucun impact sur le trafic n’est attendu durant cette intervention.
Des actions de monitoring seront menées tout au long de la journée afin de détecter et traiter rapidement tout éventuel incident.
Nous vous tiendrons informés en cas d’évolution.


EN
Dear Customer,

Following our previous communications informing you of the addition of IP blocks to the list of authorised addresses, a technical migration is scheduled for next Wednesday at 6:30AM.
The operation will only take a few minutes, and no impact on traffic is expected during this intervention.
Monitoring activities will be carried out throughout the day in order to quickly detect and address any potential incident.
We will keep you informed should there be any updates.
May 28, 17:53 CEST
Jun 2, 2026

No incidents reported.

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