All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
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Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
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Uptime over the past 90 days. View historical uptime.
Processing Operational
90 days ago
99.96 % uptime
Today
Processing e-commerce / E-commerce processing Operational
90 days ago
99.93 % uptime
Today
Authentification 3DS / 3DS authentication Operational
90 days ago
99.98 % uptime
Today
Paiement en magasin - CB2A / Instore payment Operational
90 days ago
99.94 % uptime
Today
Paiement en magasin - NEXO / Instore payment Operational
90 days ago
99.97 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods Operational
90 days ago
99.98 % uptime
Today
Processing e-terminal / E-terminal processing Operational
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting Operational
Dashboard / Cockpit / Extranet / Reporting Operational
Environnement de test / Sandbox Operational
90 days ago
100.0 % uptime
Today
[SB] Processing e-commerce / E-commerce processing Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication Operational
90 days ago
100.0 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2026
Incident 3DS / 3D Secure Incident
Resolved - FR
L'incident est terminé et la situation est revenue en nominale.

EN
The incident has been resolved and the situation has returned to normal.
Jul 15, 11:19 CEST
Monitoring - FR
Nous observons une nette amélioration depuis 10h39 et la situtation semble revenir en nominal.
Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN
We have observed a significant improvement since 10:39 am, and the situation appears to be returning to normal.
Our teams are in contact with Mastercard and remain fully mobilised.
Jul 15, 10:57 CEST
Update - FR
Nous observons une amélioration depuis 10h10. Certaines transactions continuent cependant de tomber en erreur.
Nos équipes sont en contact avec Mastercard et restent mobilisées.

EN
We have observed an improvement since 10:10 am. However, some transactions are still returning errors.
Our teams are in contact with Mastercard and remain fully mobilised.
Jul 15, 10:28 CEST
Update - FR
L’incident est d’origine externe et provient de Mastercard.
Nos équipes sont mobilisées et en surveillance de l'évolution de cet incident externe.

EN
The incident is external in origin and originates from Mastercard.
Our teams remain fully mobilised and are closely monitoring the progress of this external incident.
Jul 15, 09:47 CEST
Update - FR
Les transactions impactées tombent en 5005 depuis 9h.
Nos équipes poursuivent les analyses pour restaurer le service au plus vite.

EN
Affected transactions have been returning a 5005 error code since 9:00 am.
Our teams are continuing their investigations to restore the service as quickly as possible.
Jul 15, 09:38 CEST
Identified - FR
Nous constatons une résurgence de l'incident avec des erreurs affectant le service d'authentification 3DS pour les transactions Mastercard.
Nos équipes sont mobilisées pour restaurer le service le plus rapidement possible.

EN
We are observing a recurrence of the incident, with errors affecting the 3D Secure authentication service for Mastercard transactions.
Our teams are fully mobilised to restore the service as quickly as possible.
Jul 15, 09:24 CEST
Monitoring - FR
Un incident a affecté le service d'authentification 3DS pour les transactions Mastercard entre 09h18 et 10h30, entraînant des échecs d'authentification avec le code erreur 4009.
L'incident est désormais résolu et le service est de nouveau pleinement opérationnel.

EN
An incident affected the 3DS authentication service for Mastercard transactions between 09:18 and 10:30, resulting in authentication failures with error code 4009.
The incident has now been resolved, and the service is fully operational again.
Jul 14, 11:09 CEST
Jul 14, 2026
INFORMATION | Jour férié bancaire le 14 juillet / Bank holidays on July 14th
Completed - The scheduled maintenance has been completed.
Jul 14, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 09:00 CEST
Scheduled - FR
Cher client,

le mardi 14 juillet 2026 est un jour férié bancaire.
Il n'y aura, par conséquent, pas de versement ce jour. La réconciliation financière sera, elle, bien produite.
Les versements reprendront le mercredi 15 juillet 2026.

Cordialement,


EN
Dear customer,

Tuesday, 14th of July 2026 is a bank holiday.
Consequently, there will be no settlement performed on this day. Financial reconciliation will still be produced.
Settlements will resume on Wednesday, 15th of July 2026.

Regards,
Jul 8, 16:20 CEST
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

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