All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

Uptime over the past 90 days. View historical uptime.
Processing ? Operational
90 days ago
99.97 % uptime
Today
Processing e-commerce / E-commerce processing ? Operational
90 days ago
99.96 % uptime
Today
Authentification 3DS / 3DS authentication ? Operational
90 days ago
99.93 % uptime
Today
Paiement en magasin - CB2A / Instore payment ? Operational
90 days ago
99.98 % uptime
Today
Paiement en magasin - NEXO / Instore payment ? Operational
90 days ago
99.98 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods ? Operational
90 days ago
100.0 % uptime
Today
Processing e-terminal / E-terminal processing ? Operational
Reversement / Settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement ? Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting ? Operational
Dashboard / Cockpit / Extranet / Reporting ? Operational
Environnement de test / Sandbox ? Operational
90 days ago
99.08 % uptime
Today
[SB] Processing e-commerce / E-commerce processing ? Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication ? Operational
90 days ago
98.16 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting ? Operational
Payplug Empty ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

MAINTENANCE - Maintenance Oney le 06/07 à minuit / Oney maintenance on July 6 at midnight Jul 6, 2025 00:00-02:00 CEST

FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme le dimanche 06/07/2025 de minuit à 2h.

Cette intervention comporte une interruption de service du moyen de paiement Oney sur la période.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Sunday, July 6, 2025 at 12:00 AM to Sunday, July 6, 2025 at 2:00 AM.

This intervention will result in a service interruption of the Oney payment method during the indicated period.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,
Posted on Jun 25, 2025 - 15:10 CEST
Jul 2, 2025
MAINTENANCE - le 2 juillet à 4h30 / on July 2nd at 4.30am - Aucune interruption de service / No service interruption
Completed - The scheduled maintenance has been completed.
Jul 2, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 04:30 CEST
Scheduled - FR
Chers clients,

La mise en production réalisée le mercredi 25 juin visant l'amélioration continue de notre infrastructure a causé un dysfonctionnement nous contraignant à effectuer un rollback immédiat afin de garantir la stabilité de nos services.

En conséquence, la première intervention initialement prévue est reportée au mercredi 2 juillet 2025 à 4h30. La seconde intervention sera replanifiée à une date ultérieure qui vous sera communiquée dès qu’elle sera définie. Cette maintenance ne devrait pas affecter vos services.

Nos équipes resteront mobilisées durant toute la durée des opérations pour garantir leur bon déroulement.

EN
Dear clients,

The deployment carried out on Wednesday, June 25, as part of our ongoing efforts to improve our infrastructure, caused a malfunction that required an immediate rollback in order to ensure the stability of our services.

As a result, the first intervention initially scheduled has been postponed to Wednesday, July 2, 2025, at 4:30 AM. The second intervention will be rescheduled to a later date, which will be communicated to you as soon as it is set. This maintenance should not impact your services.

Our teams will remain fully engaged throughout the entire operation to ensure everything runs smoothly.
Jun 26, 16:01 CEST
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
MAINTENANCE - le 25 juin à 4h30 / on June 25th at 4.30am - Aucune interruption de service / No service interruption
Completed - The scheduled maintenance has been completed.
Jun 25, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 04:30 CEST
Scheduled - Dans le cadre de l'amélioration continue de notre infrastructure, deux opérations de maintenance réseau sont planifiées :
Première intervention : mercredi 25 juin de 4h30 à 5h30 CEST
Deuxième intervention : mercredi 2 juillet de 4h30 à 5h30 CEST

Ces interventions visent à renforcer la résilience et la performance de notre réseau, sans modifier les services accessibles ni impacter vos flux ou traitements.

Cette maintenance ne devrait pas affecter vos services.
Nos équipes resteront mobilisées durant toute la durée des opérations pour garantir leur bon déroulement.

Nous restons à votre disposition pour toute question.

---------------

As part of our continuous infrastructure improvement plan, two network maintenance operations are scheduled:
First operation: Wednesday, 25th of June, from 4.30am until 5.30am CEST
Second operation: Wednesday, 2nd of July, from 4.30am until 5.30am CEST

These operations are designed to enhance the resilience and performance of our network, with no change to your services or data flows.

This maintenance should not impact your services.
Our teams will closely monitor the operations throughout to ensure smooth execution.

Please don't hesitate to reach out should you have any questions.
Jun 20, 16:41 CEST
Jun 24, 2025
INCIDENT PROCESSING | Perturbations paiement en magasin AMEX / Instore AMEX Payment disruptions
Postmortem - Read details
Jun 26, 15:08 CEST
Resolved - FR
Les paiements en magasin avec la carte AMEX ont été fortement dégradés depuis le 24 juin vers 14h11
L'incident a été résolu aujourd'hui, mercredi 25 juin, à 15h42.

EN
In-store payments with AMEX cards have been severely degraded since June 24 at 2:11 PM.
The incident was resolved today, Wednesday, June 25, at 3:42 PM.
Jun 24, 02:00 CEST
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

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