All Systems Operational

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Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

Processing Operational
90 days ago
99.99 % uptime
Today
Processing e-commerce / E-commerce processing Operational
90 days ago
99.98 % uptime
Today
Authentification 3DS / 3DS authentication Operational
90 days ago
99.99 % uptime
Today
Paiement en magasin - CB2A / Instore payment Operational
90 days ago
99.99 % uptime
Today
Paiement en magasin - NEXO / Instore payment Operational
90 days ago
99.99 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods Operational
90 days ago
100.0 % uptime
Today
Processing e-terminal / E-terminal processing Operational
Reversement / Settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting Operational
Dashboard / Cockpit / Extranet / Reporting Operational
Environnement de test / Sandbox Operational
90 days ago
100.0 % uptime
Today
[SB] Processing e-commerce / E-commerce processing Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication Operational
90 days ago
100.0 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

MAINTENANCE - Maintenance Oney le 11/02 à 23h / Oney maintenance on 02.11 at 11pm Feb 11, 2026 23:00 - Feb 12, 2026 04:30 CET

FR
Cher client,

Nous vous informons d'une opération de maintenance de notre partenaire Oney sur leur plateforme entre le mercredi 11/02/2026 à 23h et le jeudi 12/02/2026 à 4h30.

Cette intervention comporte une interruption de service du moyen de paiement Oney du mercredi à 23h au jeudi à 4h30.

Si vous constatez le moindre problème sur le moyen de paiement Oney suite à cette intervention, n'hésitez pas à contacter notre équipe d'astreinte.

Cordialement


EN
Dear Customer,

We would like to inform you about a maintenance operation performed by our partner Oney on their platform, from Wednesday, February 11, 2026 at 11:00 PM to Thursday, February 12, 2026 at 4:30 AM.

This intervention will result in a service interruption of the Oney payment method from Wednesday 11:00 PM to Thursday 4:30 AM.

If you experience any issues with the Oney payment method following this intervention, please do not hesitate to contact our on-call team.

Best regards,

Posted on Feb 02, 2026 - 07:56 CET
Feb 11, 2026

No incidents reported today.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Postmortem - Read details
Feb 5, 15:58 CET
Resolved - This incident has been resolved.
Feb 3, 11:09 CET
Monitoring - TSR-2869
- Début / Start : 03/02/2026 10h18 CET
- Fin / End : 03/02/2026 10h27 CET
- Catégorie / Category : Production Processing
- Responsabilité / Responsibility : Payplug
- Priorité / Priority : P2

FR
Une chute de trafic a été observée à 10h18, impactant temporairement le service.
La situation a été rétablie à 10h27 et le service fonctionne désormais normalement.
Nous continuons de monitorer le service.


EN
A drop in traffic was observed at 10:18am temporarily impacting the service.
The situation was restored at 10:27am and the service is now operating normally.
We continue to monitor the service.

Feb 3, 10:45 CET
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.