Identified - TSR-757
- Début / Start : 31/10/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - e-terminal
- Responsabilité / Responsibility : Payplug

FR
Des perturbations lors de l'authentification au e-terminal restent possibles, mais plus rares.
Des actions restent nécessaires pour stabiliser le service.
Nous vous remercions de votre patience.

EN
Disruptions during e-terminal authentication remain possible but are less frequent.
Further actions are needed to stabilize the service.
We appreciate your patience.

Feb 11, 2025 - 12:01 CET
Investigating - TSR-757
- Début / Start : 31/10/2024
- Fin / End : En cours / Ongoing
- Catégorie / Category : Production - e-terminal
- Responsabilité / Responsibility : Payplug

FR
L'authentification au e-terminal ne fonctionne que partiellement.
Nos équipes techniques investiguent pour le rétablir au plus vite.

EN
E-terminal authentification is not working correctly.
Our technical teams are investigating to restore it as soon as possible.

Oct 31, 2024 - 17:26 CET

About This Site

Il est possible que certains problèmes affectant un petit pourcentage de marchands ou n'ayant pas encore été détectés ne soient pas indiqués ici.
Vous avez des difficultés ? Contacter l’assistance

Some issues affecting a small percentage of merchants or not yet detected may not be listed here.
Having trouble ? Contact support

Processing ? Operational
90 days ago
99.98 % uptime
Today
Processing e-commerce / E-commerce processing ? Operational
90 days ago
99.97 % uptime
Today
Authentification 3DS / 3DS authentication ? Operational
90 days ago
99.98 % uptime
Today
Paiement en magasin - CB2A / Instore payment ? Operational
90 days ago
99.98 % uptime
Today
Paiement en magasin - NEXO / Instore payment ? Operational
90 days ago
99.98 % uptime
Today
Moyens de paiements alternatifs / Alternative payment methods ? Operational
90 days ago
99.99 % uptime
Today
Processing e-terminal / E-terminal processing ? Operational
Reversement / Settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce EUR / EUR e-commerce settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement e-commerce devises / Currencies e-commerce settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - CB2A / Instore payment settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement paiement en magasin - NEXO / Instore payment settlement ? Operational
90 days ago
100.0 % uptime
Today
Reversement MPA / APM Settlement ? Operational
90 days ago
100.0 % uptime
Today
Dashboard & Reporting ? Operational
Dashboard / Cockpit / Extranet / Reporting ? Operational
Environnement de test / Sandbox ? Operational
90 days ago
100.0 % uptime
Today
[SB] Processing e-commerce / E-commerce processing ? Operational
90 days ago
100.0 % uptime
Today
[SB] Authentification 3DS / 3DS authentication ? Operational
90 days ago
100.0 % uptime
Today
[SB] Dashboard / Cockpit / Extranet / Reporting ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

INFORMATION | Jour férié bancaire le 1er mai 2025 / Bank holiday on May 1st, 2025 May 1, 2025 09:00-18:00 CEST

FR
Cher client,

Les réseaux interbancaires, qui assurent les échanges de fonds entre les banques, seront fermés le jeudi 1er mai 2025.
Il n'y aura, par conséquent, pas de versement ce jour. La réconciliation financière sera, elle, bien produite.
Les versements reprendront le vendredi 2 mai 2025.

Vous pouvez trouver le calendrier des fermetures interbancaires sur l'année 2025 via le lien :
https://www.fbf.fr/fr/calendrier-de-place-en-france-pour-lannee-2025/

Cordialement


EN
Dear customer,

The interbank networks, facilitating fund exchanges between banks, will be closed on Thursday, 1st of May 2025.
Consequently, there will be no settlement performed on this day. Financial reconciliation will still be produced.
Settlements will resume on Friday, 2nd of May 2025.

You can find the schedule of interbank closures for the year 2025 via the following link :
https://www.fbf.fr/fr/calendrier-de-place-en-france-pour-lannee-2025/

Regards

Posted on Apr 22, 2025 - 07:57 CEST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025
Completed - The scheduled maintenance has been completed.
Apr 21, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 08:00 CEST
Update - Erratum
Le titre de la communication était erroné. La communication concerne bien les jours fériés bancaires sur la période du 18-21 avril 2025 et non le 1er janvier 2025.

Apr 10, 12:24 CEST
Scheduled - FR
Cher client,

Les réseaux interbancaires, qui assurent les échanges de fonds entre les banques, seront fermés le vendredi 18 avril et lundi 21 avril 2025.
Il n'y aura, par conséquent, pas de versement ce jour. La réconciliation financière sera, elle, bien produite.
Les versements reprendront le mardi 22 avril 2025.

Vous pouvez trouver le calendrier des fermetures interbancaires sur l'année 2025 via le lien :
https://www.fbf.fr/fr/calendrier-de-place-en-france-pour-lannee-2025/

Cordialement


EN
Dear customer,

The interbank networks, facilitating fund exchanges between banks, will be closed on Friday, 18th of April 2025 and on Monday, 21st of April 2025.
Consequently, there will be no settlement performed on this day. Financial reconciliation will still be produced.
Settlements will resume on Tuesday, 22nd of April 2025.

You can find the schedule of interbank closures for the year 2025 via the following link :
https://www.fbf.fr/fr/calendrier-de-place-en-france-pour-lannee-2025/

Regards

Apr 10, 12:06 CEST
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.